Frequently Asked Questions
Look, cybersecurity's confusing. Everyone throws around terms like "zero-trust architecture" and "threat surface" like we all magically know what they mean. We don't. That's why we've compiled the questions we actually hear from real people—minus the jargon hangover.
We handle the digital security stuff that keeps you up at night (or should). That means threat detection, incident response, vulnerability management, and compliance audits. Basically, we're the people who sit between your business and the cybercriminals trying to ruin your day. We monitor 24/7, catch problems before they become headlines, and actually explain what's happening—no corporate double-speak required.
Good question. We don't do the whole "contact us for pricing" dance. Our costs depend on your actual needs—company size, number of systems, risk level, that sort of thing. We've worked with 23 different businesses this year alone, and no two setups are identical. Call us at +40 583 298 099 or email [email protected], and we'll put together something that won't make your CFO faint.
It varies, but here's the real talk: quick fixes don't exist in security. Initial assessments take about 5-7 business days. Full implementation? Usually 2-6 weeks depending on your infrastructure complexity. We won't promise overnight miracles. What we'll do is move fast without cutting corners, and we'll keep you updated every step so you're not left wondering what's happening.
We stand behind our work. Our SLA guarantees 99.8% uptime monitoring and response within 4 hours for critical incidents. If we miss something we should've caught? We fix it. No finger-pointing, no buried clauses in page 47 of a contract. You've got documented guarantees and a team that actually answers when you call, not an automated voicemail labyrinth.
Absolutely. We're based in Constanța (Calea Victoriei 26, to be exact), but we serve clients across Romania and beyond. Most of our work happens remotely anyway—we monitor your systems from our end. Location isn't really an issue. What matters is your internet connection and the fact that you can reach us reliably when needed.
That's literally part of what we do. Whether it's GDPR, ISO 27001, PCI DSS, or whatever regulation applies to your industry, we handle the technical side so you can actually pass audits. We document everything, maintain proper controls, and make sure your systems meet the standards inspectors care about. It's tedious work, but it's our tedious work, not yours.
Three ways: call us directly at +40 583 298 099, send an email to [email protected], or swing by in person at Calea Victoriei 26, Constanța. We're not hidden behind a contact form that takes three days to respond. Real people answer phones here. We'll schedule a quick conversation to understand what you're dealing with and whether we're the right fit.
Honestly? We don't pretend to be everything to everyone. We're focused on actually protecting your business, not just installing expensive software and walking away. We communicate in plain language, respond quickly, and treat your security like it matters—because it does. We've built 47 security programs from scratch. We know what works. More importantly, we know what's overkill.